SHIPPING - Always $9.95 OR LESS Per Order
Affordable Shipping: We are pleased to offer shipping at a level price to anywhere in the U.S.! Order all you want--shipping will never be more than $9.95 per order! How can we do this? Because we are awesome, and we hate paying a lot for shipping ourselves. We'd rather make a living selling fabulous handmade soap than gouging you on shipping. So buy our handmade soap!
Local Pick Up: For those of you who are fortunate enough to live in or near beautiful Coeur d'Alene, ID, we are pleased to offer the option to pick up your order at our location there. During checkout, you will be asked to enter a shipping address. In the following window, please check the option for local pickup. No shipping charge for you! Payment Methods: Please note: though we offer local pickup, unfortunately we cannot accommodate cash sales. If you prefer not to use credit cards online, we encourage you to look in to using PayPal instead.
International Shipping and APO Addresses outside the US: Unfortunately at this time we can only ship to addresses in the USA. CANADIANS: If you are interested in ordering our products, please email us at firstname.lastname@example.org. We would be happy to work out a shipping price with you.
Shipping Schedule: We ship USPS Priority Mail (or First Class on orders smaller than 16 oz.) on Mondays - Thursdays. Sometimes we can ship out on Fridays, unless we are catching up or making more amazing handmade bath products. Most orders are filled and shipped within two days. We will make every effort to fill and ship the same day on Thursdays.
We hope you'll never have a reason to return JustLikeJane products! But rest assured that you may return new, unopened items within 30 days of delivery for a full refund of the original product price. If you receive damaged or incorrect product, please let us know; we will replace or refund as needed.
You should expect to receive your refund within 3-4 weeks of giving your package to the return shipper, however, in most cases you'll receive a refund more quickly. This includes the transit time for us to receive your return from the shipper (5 to 10 business days), processing your return once we receive it (3 to 5 business days), and bank processing of our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you by e-mail of your refund once we've received and processed the returned item.